Our Process
How we deliver without surprises.
A five-phase delivery model built for enterprises that need clarity, accountability, and outcomes — not heroics and excuses.
Discovery Workshop
Week 1–2We start every engagement with structured discovery — not assumptions. This phase surfaces the real problem, maps your technical environment, identifies constraints, and establishes measurable success criteria.
Key Activities
- Stakeholder interviews and requirements gathering
- Current-state technical architecture review
- Risk and constraint identification
- Success criteria and KPI definition
- Preliminary scope and timeline estimation
Phase Output
Discovery report with findings, recommendations, and engagement scope
Architecture Blueprint
Week 2–4Before a single line of code is written, we design the complete solution architecture. Every technology decision is justified, every integration is mapped, and every risk is identified with a mitigation plan.
Key Activities
- System architecture design with multiple options assessed
- Technology stack selection and justification
- Security threat model and controls design
- Infrastructure and deployment architecture
- Integration and data flow diagrams
Phase Output
Architecture Blueprint document — the single source of truth for the build
Agile Build Cycles
Weeks 3–NDevelopment proceeds in structured two-week sprints with weekly client demos. Every sprint has a defined deliverable. Scope changes are managed through a formal change control process — no hidden scope creep.
Key Activities
- Two-week development sprints with clear deliverables
- Weekly progress demos with client stakeholders
- Continuous integration and automated testing
- Code review and quality gate enforcement
- Sprint retrospectives and plan refinement
Phase Output
Working, tested software increments every two weeks
Deployment & Testing
Final 2–3 weeksProduction deployment is a carefully orchestrated process — not a hope-it-works moment. We implement staged rollouts, comprehensive testing, full observability, and documented rollback procedures before go-live.
Key Activities
- Staging environment validation and UAT
- Performance and load testing
- Security penetration testing (where scoped)
- Observability setup: logging, metrics, alerts
- Staged production rollout with rollback plan
Phase Output
Production deployment with full observability and documented runbooks
Support & Monitoring
OngoingDelivery doesn't end at launch. We provide post-deployment support, proactive monitoring, and a structured handover process. For ongoing engagements, this phase transitions into our Managed Support model.
Key Activities
- 30-day hypercare post-launch support
- Knowledge transfer and documentation
- Team onboarding and training sessions
- SLA-backed ongoing managed support (optional)
- Quarterly technology reviews
Phase Output
Stable production system with defined support path
Delivery Principles
How we run every engagement.
No scope surprises
Scope changes go through a formal process. You approve before we build.
Weekly visibility
Every client gets a weekly written update plus direct Slack access.
Security at every layer
Security review is built into architecture, development, and deployment.
No bus factor
All knowledge is documented. You can operate independently after delivery.
SLA-backed support
Defined response times for every support tier. No ambiguity.
Retrospectives always
We review what worked and what didn't after every phase.
Start with a consultation.
Book a discovery call. We'll walk through your situation and map out the right engagement model.